Skip disability assistance statement.

Welcome to our website! As we have the ability to list over one million items on our website (our selection changes all of the time), it is not feasible for a company our size to record and playback the descriptions on every item on our website. However, if you have a disability we are here to help you. Please call our disability services phone line at 815-882-2111 during regular business hours and one of our kind and friendly personal shoppers will help you navigate through our website, help conduct advanced searches, help you choose the item you are looking for with the specifications you are seeking, read you the specifications of any item and consult with you about the products themselves. There is no charge for the help of this personal shopper for anyone with a disability. Finally, your personal shopper will explain our Privacy Policy and Terms of Service, and help you place an order if you so desire.

Meet our Sales Team

When in the market for a new appliance, Grasser's Sales Team is always here and ready to help you! With over 12 years of experience together our interest in helping you find what is best for you is our #1 priority!

Heather Grasser-Davis

Has been with the family business for 16 years. She specializes in all name brand appliances to fit your home and all her customers everyday needs. She works one on one with all her clients, whether it's in person, via email or over the phone to make life easy for you and to bring you the best care and knowledge so when you leave you are satisfied and love your purchase!


Has been with the Grasser family for 4 years. She handles appliance sales in all brands and can help you with your everyday need in an appliance.

"I am all about giving that customer the best attention and making sure they are getting what they want and use, I never try to sell them a product they will not understand or use"
~ Heather

Meet The Staff